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Privacy Policy for Lucky Number 13 Ltd

Introduction

This Privacy Notice applies to all visitors (hereby referred to as ‘you’) to this website (https://www.luckynumber13.co.uk) providing any personal data to make enquiries and/or access services from Lucky Number 13 Ltd (hereby referred to as either ‘the Company’, ‘we’, or ‘us’).

The Company is committed to complying with all applicable Data Protection laws and ensuring that your personal data is stored, processed, and used responsibly and transparently. This Privacy Notice outlines how we collect, store, use, and share your personal data, as well as your rights regarding this data.

For any questions regarding this Privacy Notice, you can contact us at hello@luckynumber13.co.uk or via post at Lucky Number 13, 86-90 Paul Street, London, EC2A 4NE.

Legal Grounds for Using Your Personal Data

Data Protection law specifies the legal grounds on which we process personal data. Lucky Number 13 Ltd relies on the following legal bases:

  • Performance of a Contract: To fulfil your requests or provide services you have requested.

  • Compliance with Legal Obligations: To meet legal requirements, such as maintaining accurate records.

  • Legitimate Interests: To process your data in ways that are necessary for our legitimate business interests (e.g., responding to your enquiries), provided these interests do not override your fundamental rights.

Consent: Where required, we will seek your explicit consent for processing your personal data (e.g., subscribing to our newsletters). You can withdraw your consent at any time by contacting us at hello@luckynumber13.co.uk.

What Is Personal Data?

Personal data refers to any information relating to an identifiable individual, such as their name, email address, or phone number. Data Protection law categorises personal data into two types:

  1. Ordinary Personal Data: Includes contact details, date of birth, or professional opinions.

  2. Special Category Data: Includes sensitive data such as racial or ethnic origin, political opinions, religious beliefs, health data, or genetic/biometric information. Lucky Number 13 Ltd does not collect or process special category data.

Personal Data We May Collect

To enable us to provide services and respond to your enquiries, we may collect the following personal data:

  • Name: To address you personally and service your enquiry.

  • Postal Address: To send you brochures, quotes, or other correspondence.

  • Email Address: To contact you via email regarding your enquiry or service updates.

  • Phone Number: To discuss your enquiry and provide customer support.

  • Other Information: Any additional details you choose to share with us as part of your enquiry.

How We Use and Store Your Data

Your personal data will only be used for the purposes outlined below:

  1. To Respond to Enquiries: To address your requests and provide tailored services.

  2. Marketing Communications: With your consent, we may send you updates about our services, products, or events that align with your interests. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.

  3. Internal Improvements: To improve our website, services, and customer interactions.

Your data will be stored securely in our databases, protected by strict access controls and constant monitoring to prevent unauthorised access.

Cookies and Tracking Technologies

Lucky Number 13 uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device to collect data about your browsing behaviour. We use:

  • Necessary Cookies: Essential for website functionality.

  • Analytical Cookies: To analyse website traffic and improve user experience.

  • Marketing Cookies: To deliver targeted advertisements and promotions.

You can manage your cookie preferences or disable cookies entirely through your browser settings. For more details, see our Cookie Policy.

Data Sharing

If you have any questions about this Cookies Policy, please contact us at:

Lucky Number 13 Ltd
Email: hello@luckynumber13.co.uk
Postal Address: Lucky Number 13 Ltd, 86-90 Paul St, London, EC2A 4NE

International Data Transfers

If you have any questions about this Cookies Policy, please contact us at:

Lucky Number 13 Ltd
Email: hello@luckynumber13.co.uk
Postal Address: Lucky Number 13 Ltd, 86-90 Paul St, London, EC2A 4NE

How Long We Keep Your Data

If you have any questions about this Cookies Policy, please contact us at:

Lucky Number 13 Ltd
Email: hello@luckynumber13.co.uk
Postal Address: Lucky Number 13 Ltd, 86-90 Paul St, London, EC2A 4NE

Your Rights

Under Data Protection law, you have the following rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.

  2. Correction: Request corrections to any inaccurate or incomplete data.

  3. Deletion: Request the deletion of your data.

  4. Restriction: Request that we limit how we process your data.

  5. Data Portability: Request a copy of your data in a structured, machine-readable format.

  6. Objection: Object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact hello@luckynumber13.co.uk. If you are dissatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our services. Any updates will be posted on this page, and significant changes will be communicated to you where appropriate.

Contact Information

Lucky Number 13 Ltd Email: hello@luckynumber13.co.uk Postal Address: Lucky Number 13 Ltd, 86-90 Paul Street, London, EC2A 4NE

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