Introduction

This Privacy Notice applies to all visitors (hereby referred to as ‘you’) to this website (www.luckynumber13.co.uk) providing any Personal Data to make enquiries and/or access services from Lucky Number 13 Ltd (hereby referred to as either ‘the Company’, ‘we’ or ‘us’).

The Company is bound by Data Protection law to store, control and protect any personal data that we hold and to use that data only for specific purposes. We are also required by law to provide you with the information within this Privacy Notice.

With this in mind we are committed to servicing your enquiry to its full extent and to ensuring that any personal data you share with us is treated with the upmost respect and in accordance with Data Protection law.

Within this Privacy Notice we endeavour to outline how we use and store your data and why we require each type of personal data to service you. We will do so in clear and concise language, however should you wish to enquire further then please do so.  

You can email us at hello@luckynumber13.co.uk

What is personal data?

Personal data is any information relating to a living individual who can be identified (directly or indirectly) by reference to an identifier (e.g. name, email address etc.). It can be factual (e.g. contact details or date of birth), an opinion about an individual’s actions or behaviour, or information that may otherwise impact that individual in a personal or business capacity.

Data protection law divides personal data into two categories: ordinary personal data and special category data. Any personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health conditions, sexual life or sexual orientation, or biometric or genetic data that is used to identify an individual is known as special category data. (The rest is ordinary personal data).

Legal grounds for using your personal data

Data protection law specifies the legal grounds on which we can hold and use personal data.

We rely on one or more of the following legal grounds when we process your ordinary personal data:

• We need it to take steps, at your request, in order to enter into a contract with you (entry into a contract).
• We need it to comply with a legal obligation (legal obligation), e.g. the obligation not to discriminate during our recruitment process.
• It is necessary for our legitimate interests and your interests and fundamental rights do not override those interests (legitimate interest). For example, it is in our legitimate interests to request your contact details to enable us to service your enquiry.

In this case we have a legitimate interest in using your personal data to service your enquiry.

Consent

We also rely on your consent to allow us to hold and use your personal data. This too is to enable us to service your enquiry.

If you give consent for us to use your personal data but change your mind and decide to withdraw consent you are protected under Data Protection law.

You can withdraw consent at any time, by contacting us via e-mail at hello@luckynumber13.co.uk 

If you did withdraw consent we would endeavour to remove you from our database as soon as possible and you would receive no further contact via that contact route.

Personal data we may request

To enable us to service your enquiry, we require certain information to enable us to respond, we therefore ask you to provide certain Personal Data, including:

Your name: So we can contact you directly to service your enquiry

Full postal address details:  So we can contact you via post regarding your enquiry e.g. send you offers and other correspondence.

Email address: So that we can make contact via e-mail regarding your enquiry e.g. send you quotations.

Telephone number:  So that we can make contact via telephone to discuss your enquiry.

How we use and store your data

Your details will be used to service the specific enquiry you have made and, providing we have your consent, keep in touch while you consider your options.

With your consent, we will also contact you from time to time regarding new products, events and other promotional activities that are relevant to your enquiry.

We will not share or sell your personal data with or to any third parties.

Your data will not be shared with associated parties, unless you give specific consent (at a later date) to further your enquiry.

Your data will be stored on a secure database which has strict access controls and is under constant monitoring and surveillance.

Should you sign up to receive the Company’s newsletters your data will be contained within our dedicated and secure database.

You can unsubscribe to these newsletters at any time by clicking the unsubscribe button at the bottom of each email newsletter received. If you do so, your details will be removed from our database and you will receive no further newsletters from us.

How long we keep your data

We will retain your personal data for no longer than is necessary for the purposes for which it was collected and for any follow on services that we provide. 

In all cases, we will not keep your personal data for longer than we need it for our legitimate purposes.

Once we can no longer demonstrate a legitimate or legal purpose for retaining your data or at a point where you request we delete your personal data we will delete it.

Data controller's information

Lucky Number 13 Ltd
86-90 Paul St
London
EC2A 4NE
hello@luckynumber13.co.uk